[Support request] Avatar issue

Support Forums Forums Pro Support Avatar issue

This topic contains 2 replies, has 1 voice, and was last updated by  EstherG 1 week, 6 days ago. This post has been viewed 69 times

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  • #35053

    EstherG

    Trinidad and Tobago

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      Hello,
      When I visit the change avatar page, it doesn’t work. I get the message below. Can you help us with this urgently, please? We really need to know why this is happening, because this is an important feature of our site. I’ve attached a screenshot as well.
      Thank you,
      TKC

      ‘); }); up.refresh(); uploader_avatar.start(); }); // A new file was uploaded: uploader_avatar.bind(‘FileUploaded’, function(up, file, response){ var obj = jQuery.parseJSON(response.response); var img_name = obj.image; $(“#image_to_crop”).val(img_name); $(“#uultra_frm_img_cropper”).submit(); jQuery.ajax({ type: ‘POST’, url: ajaxurl, data: {“action”: “refresh_avatar”}, success: function(data){ //$( “#uu-upload-avatar-box” ).slideUp(“slow”); $(“#uu-backend-avatar-section”).html(data); //jQuery(“#uu-message-noti-id”).slideDown(); //setTimeout(“hidde_noti(‘uu-message-noti-id’)”, 3000) ; } }); }); // Error Alert ///////////////////////////////////////////// uploader_avatar.bind(‘Error’, function(up, err) { alert(“Error: ” + err.code + “, Message: ” + err.message + (err.file ? “, File: ” + err.file.name : “”) + “”); up.refresh(); }); // Progress bar //////////////////////////////////////////// uploader_avatar.bind(‘UploadProgress’, function(up, file) { var progressBarValue = up.total.percent; jQuery(‘#progressbar-avatar’).fadeIn().progressbar({ value: progressBarValue }); jQuery(‘#progressbar-avatar’).html(” + up.total.percent + ‘%’); }); // Close window after upload /////////////////////////////// uploader_avatar.bind(‘UploadComplete’, function() { //jQuery(‘.uploader’).fadeOut(‘slow’); jQuery(‘#progressbar-avatar’).fadeIn().progressbar({ value: 0 }); }); });

      Attachments:
      1. Screen-Shot-2017-07-05-at-9.55.14-AM

        Screen-Shot-2017-07-05-at-9.55.14-AM.png

      #35058

      EstherG

      Trinidad and Tobago

        0 Likes

        Hi Guys,

        Any word on this? It’s very vital that we get assistance in working this out. This affects whether the kids want to use their profile at all.

        Please respond as quickly as you can.

        Regards,

        #35059

        EstherG

        Trinidad and Tobago

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