[Support request] cannot edit order status

Support Forums Forums Pro Support cannot edit order status

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This topic contains 17 replies, has 5 voices, and was last updated by  Erik Hansen 2 weeks ago. This post has been viewed 338 times

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #33857

    So here goes nothing: I cannot edit order statuses as the buttons do not do anything when clicked.
    The payment method is bank and it is the only one selected in the settings (paypal is deactivated)
    So as I go and click on the edit button it takes me to Edit Order: (or this page ?page=userultra&tab=orders&action_order=edit&order_id=). In here the Transaction ID field is blank (and i can’t tell if it should be populated by something or I should put in something). I have status which is a selectable drop down menu and had before (I made it display the payment method) payment method blank.
    When I change the status from pending to confirmed and click submit nothing happens. If I click close nothing happens. If I don’t change anything nothing happens. Indifferent of the situation if I click either submit or cancel nothing happens.

    #33945
    This reply has been marked as private.
    #33979
    This reply has been marked as private.
    #34032

    I have this issue as well. Has it been resolved?

    #34038

    Me too, how do I fix it?

    #34048

    Hello,

    We’re checking the issue, it looks like there might be a JS issue with the next WP version.

    We’re trying to release a new version ASAP.

    Cheers

    #34069

    Hello,

    I do not understand what you are checking. I have given you credentials for my wp-admin a few times now. Not at one single point has anyone from users ultra ever been on that account.
    Will the new version fix the other issues i have put on the forum for almost 6 months now?

    Thank you,
    Costin.

    #34125

    Jana

    South Africa

      0 Likes

      Hello,

      Could we please get an update on the issue you’re checking.

      I have the same problem and have even lost a client because of it.

      Please assist us.

      #34141

      so , anyone?

      #34142

      Hello,

      The new version should be up within the next hours.

      Sorry about the delay over the holidays.

      Cheers

      #34143

      Jana

      South Africa

        0 Likes

        Thank you Users Ultra – much appreciated!

        Will check it out later today.

        #34153

        i hope so !!

        #34159

        so within the next hours , or the next days?!

        #34240

        Can anyone please give me a link to the new version?
        If not, I want my money back!

        My WordPress report version 1.2.96
        But when I see on the download page it say 1.2.94

        #34243

        it dosent exist , that update is a bullshit , also i want my money back !!!!

      Viewing 15 posts - 1 through 15 (of 18 total)

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