[Support request] cannot edit order status

Support Forums Forums Pro Support cannot edit order status

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This topic contains 5 replies, has 4 voices, and was last updated by  Users Ultra Support 2 11 hours, 51 minutes ago. This post has been viewed 97 times

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  • #33857

    So here goes nothing: I cannot edit order statuses as the buttons do not do anything when clicked.
    The payment method is bank and it is the only one selected in the settings (paypal is deactivated)
    So as I go and click on the edit button it takes me to Edit Order: (or this page ?page=userultra&tab=orders&action_order=edit&order_id=). In here the Transaction ID field is blank (and i can’t tell if it should be populated by something or I should put in something). I have status which is a selectable drop down menu and had before (I made it display the payment method) payment method blank.
    When I change the status from pending to confirmed and click submit nothing happens. If I click close nothing happens. If I don’t change anything nothing happens. Indifferent of the situation if I click either submit or cancel nothing happens.

    #33945
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    #33979
    This reply has been marked as private.
    #34032

    I have this issue as well. Has it been resolved?

    #34038

    Me too, how do I fix it?

    #34048

    Hello,

    We’re checking the issue, it looks like there might be a JS issue with the next WP version.

    We’re trying to release a new version ASAP.

    Cheers

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